Refund Policy

NiceCite is operated by Cerious Productions. If you are not satisfied with your purchase, you can request a full refund within 30 days of the order date.

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all NiceCite orders. Paddle handles all refund processing.

• Go to paddle.net, enter the email address you used at checkout, and follow the link Paddle emails you to manage your order and request a refund.
• Or contact us via the contact page with your order email and transaction ID, and we will help process the refund through Paddle.

The 30-day guarantee applies to first-time purchases of subscription plans and one-time credit packs. Once approved, refunds are issued to the original payment method via Paddle. Processing times depend on your bank or card issuer.

You can cancel a subscription at any time via paddle.net. Cancellation stops future renewals; you keep access until the end of the paid period.

If something looks wrong on your bill, please contact us or Paddle first — we will almost always resolve it faster than a chargeback.

Reach us via the contact page. Refund mechanics are also governed by Paddle's Refund Policy.